Today, people are willing to spend an ample amount of time and money at their favorite salons or spa. That’s right! It’s no more a luxury; therefore, getting appointments can be a real headache.
Waiting in a long queue to get the services at a salon can be frustrating. Of course, if you’re already at a salon before your turn arrives, there are not many ways to kill time apart from watching other clients getting their manicure and pedicure.
If you’re hooked with a similar business, you would have understood now that why your clients have stopped preferring salon visits.
WE’LL SAY IT OUT LOUD!
It is because your competitors are offering them convenient home services.
What’s the solution to get back your customers? Undoubtedly, stepping into the same market as your competitors will do it for you! All you need to do is build an online salon service mobile application, and there you go.
Need more insights on the same? Walk through this article for better understanding!
Advantages of a Salon Booking App
1. Keeps Your Customer’s Hooked
All the customers demand only one thing- CONVENIENCE! Therefore, once your customer books your services via an online approach, it becomes their go-to solution for every appointment.
Undoubtedly, online bookings offer ease, which keeps the customer hooked whenever they want to get spa services.
2. Boosts Customer Experience
If a salon is offering numerous services, evidently many people would want to book appointments with them. In such a case, the whole process can become complex, due to which it is important to build an efficient salon booking mobile application.
Online booking services influence a customer’s experience to a great extent. With the availability of such a mechanism, people can book an appointment even while working, which will hardly take a minute or two.
So, what do you think?
3. Encourages More Spending
Now you would ask how the availability of online service can initiate more spending?
We have an answer for you! Well, it is because of the ease of engagement and usage that the app offers. Not only will your customers use it once, but they will come back each time they want to book an appointment with the salon.
Must-Have Features of a Salon Booking App
1. Customer’s Profile
When any user signs up for the first time, the app will ask for personal details to build a profile. This way, every time customers visit the app to book an appointment, they will not have to fill in the details over and over.
All they need to do is select the services they need and directly book an appointment.
2. Customization of Settings
The salon booking app must offer flexibility to its users. Therefore, the most common customization options an app can offer are as mentioned below:
- Options to postpone or cancel the appointment.
- Make a ‘suggested services’ list available.
- Options to choose from their preferred language.
- Ask if the user would like to receive a reminder or not.
- ETC!
3. A List of Services
Salons nowadays aren’t just restricted to haircuts or hair treatments. Instead, services include a variety of manicures, pedicures, laser treatments, and whatnot! Therefore, it is essential for a salon booking app to line down all the services offered by them with their prices, which will make it easier for the customers to choose from.
4. Choice of Beautician
Sometimes, clients can be quite selective with the beauticians that will be providing the services. Due to their comfort or any other reason, incorporate a feature that’ll let the customers opt for the workers from whom they want to seek the services.
5. In-App Payment
Digital money is the new trend, and trust us; nobody carries cash nowadays. So, how about offering an option for online payment within the app?
6. Push-Notifications
Want to keep your customers informed about new services, deals, etc? The push-notification feature is the one for you!
Stay connected with your customers by sending out notifications that include relevant information.
7. Customer’s Feedback
It is essential to improve your businesses’ services from time to time. So, there’s nothing better than receiving honest feedback from your customers and work on enhancing their experience.
Final Thoughts
Be it any business, following the digital approach is the best solution to reach more audiences and build recognition for your brand.
Who doesn’t like getting pampered? Clearly, there’s enormous scope for salon and spa services if they make themselves available where customers are- ONLINE!
Get your first consultation scheduled with the top app development company and get answers to all your queries.
DON’T WAIT UP AND GIVE THEM A CALL!
Customers can’t visit your salon due to the ongoing pandemic? Why not you reach them?
How?
Give this article a read to know more
Author Bio –
Ankit Singh is a seasoned entrepreneur, who has crafted a niche for himself at such a young age. He is a COO and Founder of Techugo. Apart from holding expertise in business operations, he has a keen interest in sharing knowledge about mobile app development through his writing skills. Apart from sailing his business to 4 different countries; India, USA, Canada & UAE, he has catered the app development services with his team to Fortune 200, Global 2000 companies, along with some of the most promising startups as well.